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Support Center
Shipping
The Shipping Policy
Last updated: 09 December 2025
1. Processing Time
Orders are processed within 1–2 business days.
2. Shipping Duration
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Local shipping : 2–5 business days
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International shipping (if applicable): 7–14 business days
Delivery times may vary due to external factors like customs, holidays, or courier delays.
3. Shipping Charges
Shipping fees are calculated at checkout based on:
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Destination
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Product weight
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Delivery method
Free shipping may apply to eligible orders.
4. Tracking
Once shipped, you will receive an email with your tracking number.
5. Incorrect Address
MoroccoMart will not be responsible for delays or loss caused by incorrect or incomplete addresses provided by the customer.
6. Damaged During Delivery
If your package arrives damaged:
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Take clear photos
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Contact us within 48 hours at support@moroccomart.com